A Deposit of $500.00 is required on bookings
less than $3000.00 and a deposit of
$1000.00 on hires over $3000.00 to confirm
your booking. The balance of the total hire
charge must be paid by or on the day of your
Special conditions - The balance of NSW
and Queensland School holiday bookings must be
paid 4 weeks before the start of the school
holidays. If a cancellation is made on any
paid in full hire, the balance less $300.00
cancellation fee, will be refunded if and when
another hire is rebooked for the same original
value and is also paid in full.
Christmas School holiday balances due before
1st December. Any hire including a
long weekend will be priced as a 3 or 4
"long weekend" plus extra nights listed in the
- June long weekend hire balances due 7 days
- Deposit Policy:
- Deposits paid on hires 6 weeks or more
in advance are fully refundable within 7
days of booking. A admin fee of $25
applies if cancelled.
- Deposits are transferable to alternate
dates if 6 weeks notice is given before
the date of the original hire.
- 3 transfers allowed within 2 years
before loss of deposit.
- Transfers with given notice of between 2
and 6 weeks incur a $100.00 fee.
- Transfers not allowed with less than 2
- Cancellations are allowed with more than
4 weeks notice. A cancellation fee of
- Cancellations of less than 4
weeks incur up to 100% cancellation
fee. The fee will be reduced by the amount
received if the hire or part of the hire
is rebooked. Minimum $300.00 cancellation
- At our discretion we may allow a
transfer outside these guidelines under
- Security Bond:
*Whilst on hire, in
general, we require a security bond of
$1000.00 for the duration of your
You may choose this to be done with a credit
card authorization or you can pay a
All bonds include $150 for cleaning if the
boat is not returned with basic
If you choose to do a cash bond, this will
be deposited in our bank account (for your
and our security).
It will be returned less any fees applicable
to a bank account of your choice, generally
within 7 days. No Cash will be returned.
Your hire fee includes insurance for damage
or loss for amounts above the insurance
*All male or all female groups- see below
Cash or Credit Cards accepted: Visa, Debit
card, Mastercard and Eftpos.
Direct deposit can be arranged 3 days before
Cheques will be accepted 14 days before your
All boats are fully insured under a marine
policy. In the case of an accident or loss
where you are at fault, you are responsible to
cover up to the insurance excess and also to
pay for any loss of business (where a deposit
has already been taken)
as a result of that damage.
- Hire Times:
All Hires are counted on nights not days.
Hires commences with boarding at 1pm first day
and terminates 1pm on the last day.
We will do our best to get you underway as
soon as possible depending on the
circumstances of the day. Hires can be
number of nights up to 14 nights. One night
hires are charged the same as 2 nights.
- You must arrive at the marina at least
3 and a half hours before the official sunset
time. This is due to insufficient light to
pack you houseboat, receive the briefing and
navigate the river and reach the first
available anchorage. If you arrive later than
this time you can stay on your houseboat at
the marina and leave the next morning.
Extended times may be available at no extra
cost if the houseboat is not booked for the
same day. A time can be organised 24 hrs
before the hire.
- The Letting:
letting is made on the understanding that
the boat is placed at the disposal of the
hirer on the date booked unless the
management is prevented from doing so by
mechanical breakdown or unforeseen
circumstances. In this case all monies paid
will be refunded in full. However, the hirer
shall have no claim on any account against
the problem can be rectified within 24 hrs
you will stay on the houseboat at the jetty,
if this is not feasible, the management will
arrange and pay for alternative
accommodation and the hirers will start
their hire the following day.
cost of the hire will also be reduced by one
- Motoring Charge:
A fee of $25 per motoring hour applies to
cover the cost of fuel, gas, servicing
and replacing motors. (most average 2-3 hrs a
day motoring). We could incorporate this into
the cost of the hire but this is a fairer,
user pays system.
- Age and gender: (updated 26/12/15)
Mixed male and female groups.
At least 1 person per group must be
over the age of 25. This can be wavered at the
management's discretion but
an additional $2000 bond may be required.
on board is under 40 then the bond is
$3000.00. (Except for Families with under 12 year olds, bond
Return hirers whom
we accept again will have a $1000.00 bond.
All male or all female groups.
These groups are allowed if
everyone is over the age of 40.
If you arrive and you are an all
male or all female group under 40's,
without our written (emailed) permission,
you will not be allowed to take the hire
and you will lose any moneys paid.
( Father and son, Mother and
daughter, or Couples will be accepted )
conditions are a result of recent
minority of badly behaved groups spoil
it for everyone.
Sorry no pets allowed. The lakes are protected
by the National Park's laws.
- No firearms allowed on board.
You have full access to the Myall Lakes (over
3 times the size of Sydney Harbour).
No access south of Tamboy. (
river that joins the lakes and Tea Gardens )
No Access to wharves or jetties.